FAQs
Frequently Asked Questions (FAQ)
Orders & Shipping
Q: How do I place an order?
A: Simply browse our collections, choose your size and color, and click “Add to Cart.” Follow the checkout process to complete your purchase.
Q: Where do you ship to?
A: We ship in North America! Shipping rates and times vary depending on your location and the shipping method selected at checkout.
Q: How long does shipping take?
A: 4-8 business days (2–5 business days for processing and 2-3 business days for shipping.)
Q: Can I track my order?
A: Yes, once your order ships, you’ll receive a tracking number via email.
Returns & Exchanges
Q: What is your return policy?
A: You can return unworn, unwashed items within 14 days of delivery for a refund or exchange in case of a damaged product or a manufacturing error.
Q: How do I start a return or exchange?
A: Contact our support team using the contact form found on the home page.
Sizing & Products
Q: How do I know what size to order?
A: Use our detailed size guide available on each product page. If you're between sizes, we recommend sizing up for a more relaxed fit.
Q: Do you offer custom or personalized orders?
A: Currently, we do not offer customizations, but we’re working on it! Stay tuned by following us on social media.
Payments & Discounts
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Can I use more than one discount code?
A: Only one discount code can be used per order unless otherwise stated.
Contact & Support
Q: How can I contact you?
A: Reach out to us via the contact form on the home page. We will respond within 24-48 hours.